Home EV Charger Frequently Asked Questions - EvoCharge

An EV charger or EVSE(Electric Vehicle Supply Equipment) provides electrical current safely to your electric vehicle’s onboard charger which charges the vehicle’s battery. The EV charger communicates with the vehicle through the charging port to monitor the state of charge and stop the session when the batteries are full.

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Learn more about how EV chargers work.

The biggest difference between Level 1 and Level 2 EV chargers is the speed of charge. EvoCharge’s Level 2 EV chargers have a typical charge time of 3-to-8 hours—that means you get up to 32 miles of driving range per hour of charging. Level 1 chargers, which come with the vehicle, have a typical charge time of 11-to-20 hours, or only 4 miles of driving range per hour of charging.

View our article on the difference between Level 1 and Level 2 chargers for more information.

The EvoCharge Home 50 is home charging made easy. Available with up to 50A of power it is one of the fastest smart EV chargers on the market today, providing up to 45 miles of range per hour. It works with any electric vehicle on the market and has adjustable amperage to easily work with any home and the existing electrical. Use the EvoCharge mobile app and desktop portal to easily manage your charge from anywhere.

Shop EvoCharge Home 50 and get the best EV charger on the market today.

Yes. The EvoCharge Home 50 is a hardwired only installation and we recommend a licensed electrician to perform the install. This unit has convenient hardwire access through the bottom of the unit or the optional knockout plug on the back of the unit for a clean look and concealed power connection.

For more details view the install instructions in the product manual.

Yes, EvoCharge charging stations are designed to stop the transfer of electricity to the vehicle when the car is completely charged. Because the transfer of electricity will automatically stop, your vehicle can stay plugged in overnight as well.

All models come with a remote cable holster to dock the charging handle when not in use and the cable can be looped around the remote holster or on the top of the charger with a lip to support cable. The remote cable holster is designed to be mounted where you need it so your charging handle is in a convenient location to your vehicle charging port.

EvoCharge Home 50 is only available as a hardwired unit. A hardwired installation is safer and more reliable for high amperage, continuous use electrical products. In addition the NEC(National Electrical Code) for residential homes requires charging stations over 40A(9.6kw) to be hardwired.

Yes, the Home 50 can be installed either indoors or outdoors. The NEMA 4 rated weather-tight (weatherproof) enclosure protects the charger from dirt, rain, sleet, snow, windblown dust, splashing water, hose-directed water and external ice formation. The unit is also IK10 impact rated, one of the highest ratings for enclosures to resist damage from impacts due to harsh environments.

Yes. After onboarding and setting up your charging station you can invite additional users from within the app(via their address) to access your charging station and all the app features. This is ideal for family members and friends needing to use your charger.

The mobile app will display the charger as “Offline” when one of the below issues is occurring:

• Charger has lost power
• Charger has lost internet connection

If these do not seem to be the issue, please open a technical support ticket for the fastest response.

The Send Diagnostics button will share the charger’s information and settings to our technical support representatives. This information is only requested and used during troubleshooting to help identify any issues that the charger or app may be experiencing.

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The reset button in the mobile app does a soft reset of the charger. This will restart the charger without the loss of power. There are some recoverable errors that a soft reset will fix without having to do a full reboot.

The charger status on the mobile app may not update due to the charger’s loss of internet connection. This is commonly seen when the charger is rebooting. Please check that the charger is still connected to the local WiFi and use another device (mobile , computer, etc.) to check that the WiFi is connecting to the internet. If the status does not update after 15 minutes, please contact EvoCharge customer service.

An EV charger or EVSE(Electric Vehicle Supply Equipment) provides electrical current safely to your electric vehicle’s onboard charger which charges the vehicle’s battery. The EV charger communicates with the vehicle through the charging port to monitor the state of charge and stop the session when the batteries are full.

In addition, commercial charging stations provide additional benefits to station owners and users. They allow access control, accept payments, monitor uptime via remote networks and much more.

Learn more about how EV chargers work.
Click here to explore our commercial charging stations.

In North America, EV’s use either the SAE J plug—also known as a J plug— or the NACS plug—also known as a Tesla plug . Previously Tesla was the only manufacturer using the NACS connector type for their vehicles, but the EV industry is slowly shifting to NACS as the new standard connector type.

Even shifting to a new standard connector there will still be a high demand for the J plug as EV manufacturers are still producing vehicles in addition to the millions of EV’s already on the road. Adapters are readily available which make charging with either connector type possible.

Open Charge Point Protocol (OCPP) is an application protocol for communication between the Electric Vehicle (EV) charging station and a central management system, also known as a charging station network. EvoCharge charging stations run on the EvoCharge network or your preffered network provider. Unlike other non-OCPP EV charging systems that require you to use their specific network only, EvoCharge’s OCPP stations give you the freedom to choose the network and software you want to use. Learn more about OCPP and the EvoCharge Network.

EvoCharge commercial charging stations are available with the EvoCharge Network. Capable of providing many of the necessary benefits commercial site owners require to supply reliable and convenient charging while maximizing uptime for customers.

In addition EvoCharge hardware is able to connect to third-party software providers if you have existing networks or a preferred provider. Purchasing an EvoCharge station provides peace of mind without being locked into a specific software provider with your hardware. This reduces lifetime costs and provides ultimate flexibility.

EVOCHARGE, Inc. (“Manufacturer”) warrants each product provided by Manufacturer (the “Products”) against defects in material and workmanship under normal use and service conditions for a period of (i) two (2) years from the date of shipment by Manufacturer to the original purchaser of the Product for each direct current fast charging (DCFC) charging station; (ii) three (3) years from the date of shipment by Manufacturer to the original purchaser of the Product for all AC Level 2 EVOCHARGE charging stations, including EVOREEL and Retractor cable management products.

View full warranty information, including terms & conditions.

EvoCharge commercial charging stations are available with the EvoCharge Network. Capable of providing many of the necessary benefits commercial site owners require to supply reliable and convenient charging while maximizing uptime for customers.

In addition EvoCharge hardware is able to connect to third-party software providers if you have existing networks or a preferred provider. Purchasing an EvoCharge station provides peace of mind without being locked into a specific software provider with your hardware. This reduces lifetime costs and provides ultimate flexibility.

The EvoCharge unit uses an indicator light and digital screen on the front of the unit to communicate the charging and network status. View the charging status indicator guide for more info.

The company is the world’s best EV Power Charger supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.

I don't do a lot of EV chargers installs
I am helping my brother in-law install a charger for his new Ford Lightning. SHM. I am only helping because he is family and I really don’t have time for this, one of those annoying situations that's not paid. The charger is the: Ford Charge Station Pro - 80 AMP WALL BOX

1. Is an 80A breaker good? Or should it be sized at 125% for continuous duty?.
2. He has Siemens type QAF2. Do these breakers have adjustment on them?
3. Would you install GFCI if it were in your garage? Is that to Taboo for this site?
4. Spec calls for #3 CU. Its going in FNMC, 1” so I will be using THHN. #4 THHN seems fine to me based on code

Before you report me for a DYI look at my history. This just isn't in my wheel house.
Thanks in advance for reading and any reply's given You need a 100 amp breaker, and wire sized for 100A circuit loaded to 80 amps, so #3. Plus you must follow the instructuon manual and it also states #3. So you will.need 1 1/4" conduit. Gfci is not required.

He decided to go "green" hahahhahahahaha. He must pay for it to be hooked up properly.

He decided to go "green" hahahhahahahaha. He must pay for it to be hooked up properly.

Compared to the gasoline equivalent, yes the F-150 Lightning will generate less pollution over its lifetime. [The impacts will be different, so that requires a judgement as to the tradeoffs involved, but is a pretty safe call assuming the truck doesn't suffer an infant death through collision, etc.]

And yes, you currently pay a premium for that. Most likely the net subsidies are still biased towards the gasoline F-150, but even if not, the electric vehicle market is still maturing, so that's not unexpected.

Cheers, Wayne Just hooked up one of these. No neutral is needed. Don't worry about gfi it's over 50 amps 1 phase. Copper only and it's 75° at 3 awg so double check your liquid tight. There's a wierd kick on the charger too you can't come in straight up or down.

Or he likes the 0-60 time. And/or the using the truck as back-up power for the house.

That backup for the house is a big deal to set up and doesn't come with the charger. Ford has a transfer switch that from what I've seen isn't even available unless that's recently changed. They just only in the past few months got the first orders out.

That backup for the house is a big deal to set up and doesn't come with the charger. Ford has a transfer switch that from what I've seen isn't even available unless that's recently changed. They just only in the past few months got the first orders out.

Yup. Although it can also be used as a portable generator with an inlet and manual transfer setup, without all that.

That backup for the house is a big deal to set up and doesn't come with the charger. Ford has a transfer switch that from what I've seen isn't even available unless that's recently changed. They just only in the past few months got the first orders out.

It is available, but it’s expensive and a PITA to install and get running.
If you have nat gas, it costs less to install a 22 KW generator. Plus, your truck doesn’t have to be home for backup to happen.

That backup for the house is a big deal to set up and doesn't come with the charger. Ford has a transfer switch that from what I've seen isn't even available unless that's recently changed. They just only in the past few months got the first orders out.

This guy has a nice description of what is involved